The new owners of a Wal-Mart Supercenter in San Diego will soon begin a transition that could have the potential to transform the way a small business operates in the city.
It is a transition from an outdated system that has allowed stores to continue operating despite their small sizes to a new model that is designed to allow more efficient operation and to improve customer satisfaction.
As the company tries to address concerns that it has not been responsive to customer service over the years, Wal-Marts management has started to take a look at the way it stores its merchandise, according to sources.
Wal-mart announced plans to move its supercenters in December after months of discussions with the company’s board of directors.
The company has long struggled to find a solution for its Supercenter stores, which are located across a wide variety of city neighborhoods, from the suburbs to the suburbs of Los Angeles, and sometimes in neighborhoods where people live in separate houses.
The current model requires shoppers to stand outside the store, with the customer inside the store and the cashier inside the checkout line, and the customer is responsible for taking their purchases.
However, a Supercenter employee has to take the customer’s order in the checkout lane, where customers are expected to leave their cash and bags.
Walmarts stores, in turn, are located in residential neighborhoods, with some locations located close to school and other areas where residents congregate.
This system, in addition to being a logistical nightmare for the store’s managers, has resulted in a lack of customer service at Wal-marts, according the sources.
It has also resulted in many employees losing their jobs.
The Supercenter managers want to make the store more efficient and reduce the need for a manager, according a source familiar with the matter.
The changes, including the use of electronic signs and signage to communicate customer service, have been in the works for years, but the implementation has taken longer than expected, the sources said.
They were unsure how long the transition will take, but said the goal is to start with a small group of people who are the owners of the stores.
It could take years for the stores to transition to the new model.
The sources also noted that it will likely be some time before the stores are able to provide the same level of service as the older Supercenters, which typically require customers to leave the store in the line for customers who do not have a card, as well as the fact that the old system requires customers to pay by cash at the door, rather than through a combination of a card reader and a cashier.
A Wal-Store spokesperson declined to comment.
Walmart has been in discussions with several community organizations about transitioning to the Supercenter model, according an email sent to a local news outlet.
“We have been listening to our customers and making progress, and we have some ideas for a new system that will help us to make this transition,” the spokesperson wrote.
“As soon as we are able, we will be sharing them with you.”